A beautiful villa with a broken front door. The WhatsApp button your guests tap to book does not reach you at all - it sends them to a wrong number in another country.
The villa presents well online: real photos, a rooms page, a gallery, a map, even live availability calendars. The bones are good - which makes the breakages below costlier, because guests do arrive ready to book.
The "Book Your Stay" button leads to the contact page, and the WhatsApp link there - and on your homepage - is broken. We tapped it: instead of your number, it opens a chat with +66 012 637 1990. That is a Thailand number that does not exist. The link has a small typo (an extra "6" in front), but the effect is total: every guest who tapped WhatsApp to book hit a dead number, and most would assume the villa is closed or not worth chasing.
This is the single most expensive kind of website problem: the guest was ready to book, tried to, and you never knew.
The better way: the guest picks their dates and package on the site itself, taps one button, and WhatsApp opens on YOUR number with everything already written out.
Two links on the site still point to "localhost" - the computer the site was built on - so the terms and receipt download fails for every guest, and the site's icon never loads. The YouTube link is misspelled ("yotube.com") and goes nowhere. Each one is small; together they tell a guest the site is unattended.
The rate card guests can download is the 2023 file - three years old. A guest who sees a 2023 price can't trust it, so they have to ask before they can even decide. Current prices on the page itself would answer the question before it's asked. (Your live availability calendars are genuinely good - keep those.)
With the WhatsApp link dead, a guest's only real options are a phone call or an email - the two highest-effort channels for a Malaysian guest planning a family stay. Most won't call a number cold. They'll just book the next villa on their list.
Removing one stray "6" points the button back to +6012-637 1990. It is a one-character fix and it reopens your main booking channel instantly.
Remove the two "localhost" links and fix the YouTube typo, so every link a guest can tap actually works.
Replace the 2023 rate file with this year's rates, right on the page - guests book faster when they can trust the price they see.
The site works as one sales page. Every step a guest takes, from first photo to confirmed booking:
Photos and packages do the convincing - nothing else to figure out.
The guest looks around and decides they like the villa.
Current prices and what's included, clear up front.
A couple of taps, no forms yet.
Just name, email and phone number - nothing more.
WhatsApp opens - on your real number - with everything already written out: package, dates, their details.
The booking lands in your WhatsApp, ready to process.
No dead numbers, no broken links, no guests who tried and gave up. That is the setup Stegg builds.